A good installation starts with a clear specification. Here is what to agree with the Stratton team, and how to get help afterwards.
Check the manufacturer and range, opening sizes, layouts, inside and outside colours, glass, furniture and threshold. Your quotation should identify any colour uplift and optional extras.
Agree the fitting work, removal of existing frames, disposal, access, protection and making good. Ask what is included in the price and what needs a separate trade.
Final measurements, supporting structure, finished floor levels, drainage, ventilation and access all affect the specification. Designer images and rough measurements help start the conversation; they are not order drawings.
We agree the final specification before ordering. Tell us about restricted access, sea-air exposure, awkward handle positions or any specific accessibility needs.
Ask the team to demonstrate normal operation, locking, any access leaf and the correct way to move folding or sliding panels. Check the finish and any agreed making good together.
Keep your final specification, invoice, manufacturer care instructions and applicable guarantee documents together. They help identify the exact product if you need support.
Cleaning and maintenance depend on the frame coating, timber finish, glass and hardware. Coastal and exposed locations can need a different schedule.
Use the instructions supplied for your product. Avoid abrasive cleaners or unapproved chemicals, keep accessible drainage paths clear, and ask us before adjusting hinges or locking components.
A headline manufacturer guarantee does not mean every component or every installation has identical cover.
Frames, coatings, sealed glass units, seals and hardware can have different periods, exclusions and care conditions. Confirm the terms for your chosen range and location.
Ask for Stratton’s written workmanship terms, including the work covered and how to report a problem. Product cover and fitting cover are separate.
Ask which completion documents apply to the work and whether any insurance-backed protection is included. The written quotation and handover documents should identify the actual cover.
